Ensure Google Drive has sufficient storage and the app has Drive permission enabled
Frequently Asked Questions
How do I add my first medication?
Getting Started▼
Do I need an internet connection to use the app?
Getting Started▼
How do I add family members?
Getting Started▼
Can I import medications from a photo or prescription?
Getting Started▼
Why aren't my reminders going off?
Reminders▼
Can I set multiple reminders for the same medication?
Reminders▼
What happens if I miss a dose?
Reminders▼
Do reminders work when the phone is off?
Reminders▼
Where is my health data stored?
Privacy & Security▼
Is the Google Drive backup safe?
Privacy & Security▼
Can I use the app without signing in with Google?
Privacy & Security▼
What data does Vigzar collect?
Privacy & Security▼
How do I enable Google Drive backup?
Backup & Restore▼
How do I restore my data on a new phone?
Backup & Restore▼
How often should I back up?
Backup & Restore▼
Is Vigzar MedCare free?
Billing▼
How do I cancel my subscription?
Billing▼
I was charged but didn't get premium access. What do I do?
Billing▼
Vigzar MedCare
Still need help? Our support team typically responds within 24 hours. You can also check for app updates on the Google Play Store — many issues are fixed in the latest release.